Reference

How 999zs Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account or make a deposit through JazzCash, Easypaisa, or Raast — and how we keep that information secure.

Account data protectedWallet info handled securelyNo data sold to third partiesYour right to request deletionPakistan-region scope
999zs How 999zs Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the information we hold, correct something inaccurate, or submit a deletion request, our support team handles these directly. You can reach us through live chat on the platform, by email, or via your account dashboard. Responses to data-related requests are handled as a priority separate from general account queries.

Team online

Live Chat

Start a chat session from your account dashboard. Describe your data request clearly and our team will respond without passing you through multiple steps.

Email Support

Send your data request by email with your registered account details. We will acknowledge your request and confirm the next step within a reasonable timeframe.

Account Dashboard

Some data corrections — like updating your phone number linked to Easypaisa or Raast — can be made directly from your account settings without contacting support.

HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

We apply standard security measures to protect your account data and payment details. Cookies on the platform track your session and help us remember your preferred deposit method — for example, whether you last used JazzCash or Easypaisa — so the cashier screen loads faster on your next visit. You can manage cookie preferences through your browser settings at any time.

Data Encryption Your account details and linked wallet information are encrypted in storage and in transit. This applies to JazzCash, Easypaisa, and Raast transaction data equally.
Cookie Controls Session cookies keep you logged in and remember your cashier preference. You can clear or block cookies through your mobile or desktop browser settings without losing your account.
Data Retention We keep your data while your account is active and for the period required under applicable law. Once that period passes and your account is closed, we remove personally identifiable records.
Third-Party Access Payment processors that handle your JazzCash, Easypaisa, or Raast transactions receive only the data needed to complete that transaction — nothing beyond what the transfer requires.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how 999zs collects, uses, and protects your personal information. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, phone number, and the payment method you register — JazzCash, Easypaisa, or Raast. We also log device and session data for security purposes.

Your wallet details are shared only with the payment processor needed to complete your transaction. They are contractually bound not to use that data for any other purpose.

Contact us via live chat or email with your registered account details. We will identify the records tied to your account and send you a summary within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove your personally identifiable data once any legally required retention period for your account has passed.

We use session cookies to keep you logged in and to remember your preferred cashier method. You can block or clear them in your browser settings; your account data is not affected.

Records are kept while your account is active and for any period required by applicable law in your region. After that, personally identifiable data is removed from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.